Shipping Information

Shipping Information

Thank you for shopping with SKIVOGR. Orders are shipped from our European warehouse in Poland. We work to deliver your order safely and efficiently.

Shipping Destinations

We currently ship to selected European destinations.

Shipping availability depends on your delivery address. Please enter your address at checkout to view the available shipping options for your location.

If shipping is not available for your destination, please contact us before placing your order.

Email: support@skivogr-ebikes.com

Shipping Cost

Free shipping is available to supported European destinations shown at checkout.

When “Free Shipping” is displayed during checkout, no additional shipping fee will be charged.

Estimated Delivery Time

Product Type Estimated Delivery Time
E-Bikes 3–7 business days
Accessories 10–14 business days

Some accessories may require confirmation of the compatible e-bike model before shipment. In these cases, dispatch may take additional time.

E-Bikes & Accessories in the Same Order

E-bikes and accessories may be shipped separately and may arrive at different times.

Typical delivery times:

  • E-Bikes: 3–7 business days
  • Accessories: 10–14 business days

The available shipping method and estimated delivery time will be shown at checkout based on the products in your order and your delivery address.

Order Processing

Orders are prepared for shipment as quickly as possible after payment confirmation.

Processing or delivery may occasionally take longer during:

  • Public holidays
  • Promotional periods
  • Periods of high order volume
  • Carrier-related delays

Order Tracking

Once your order has been shipped, tracking information will be provided when available.

Please note that tracking information may take 48–72 hours to update after you receive the shipment notification.

If tracking information is not immediately available, please allow some time for the carrier system to update.

Delivery Delays

Delivery times are estimates and may vary depending on:

  • Delivery destination
  • Carrier conditions
  • Public holidays
  • Weather conditions
  • Product availability
  • Other circumstances outside our control

If your order appears to be delayed, please contact us:

Email: support@skivogr-ebikes.com

We will help check the latest delivery status with the carrier.